Interpersonal communication is the type of communication which you have on a daily basis such as talking to your friends, family member, coworkers, employees and customers. Interpersonal communication is in person communication. Communicating by emails and talking on the phone are examples which are not considered as interpersonal communication. So Interpersonal Communication is in person and face to face communication.
Interpersonal Communication Skills are essential for being a successful manager and you need to pay attention and improve your Interpersonal Communication Skills. Think about the following scenarios you face on a daily basis and try to be honest and assess your Interpersonal Communication Skills. Here are a few examples. An example for Interpersonal Communication would be an interview with an applicant interested to work for your company. Another example of Interpersonal Communication is meeting with your employees. Yet another Interpersonal Communication would be visiting your customer and talking in person about the way you do business and customer needs and satisfaction. As you see Interpersonal Communication is a very important managerial skill and when you develop good Interpersonal Communication Skills it will help you be more productive and effective manager as well as a great communicator.
Here are some tips to improve your Interpersonal Communication Skills: (1) Think before you communicate: In all types of business communication it is necessary to define the purpose of your Interpersonal Communication. What is the main point of this meeting or conversation? (2) Prepare your major points you would like to communicate. (3) Be honest, sometimes you need to communicate bad news (it is part of business and it is part of life) so be honest and open, (4) Listen to others and consider their feedback before and during your meeting, interview or negotiation and adjust your approach based on feedback and the point of the meeting. (5) Close the meeting, summarize agreements and disagreements and define the way forward. Make sure everyone agrees on what is next. (6) Follow up.