7 Steps to Your New Product Development Process
Your Guide to
Bringing New Offerings to Your Customers
Many organizations
rely on the ability to continually offer their customers new,
different, and updated products in order to ensure that those
customers continue to walk in the door. To achieve that for your own
company, you will need to have a solid new product development
process. To perform this effectively, there is a step-by-step
process that you can follow. The trick is to make sure that you
follow each of the steps carefully, from start to finish.
Though there is no single plan
for every single industry, the following steps of a new product development
process will work for most types of business. These steps are meant primarily
for coming up with and researching breakthrough ideas. For this reason, you
should be careful when interpreting the results of research.
Step 1 – Coming
up with ideas
To start developing
new products, you must first have an idea to develop! This makes the
process of gathering ideas an essential part of any business. Idea
generation should be an ongoing activity, instead of something that
is done only on occasion. Make sure that your entire team knows that
they are not only welcome, but are encouraged to contribute their
ideas.
Come up with
feedback forms on paper and on your website so that your customers
will be able to use to make suggestions, as well. After all, one of
the best ways to make sure that you’re offering your customers what
they want is to actually ask your customers directly!
You can also have
customer surveys, focus groups, or competitions inside and outside
your organization to help to come up with new ideas, or to gain
insight into ways that your current products can be altered and
improved.
Step 2 –
Evaluate ideas
As you collect the
ideas that come in from various sources, you should carefully
consider and evaluate them. This will allow you to screen out those
that don’t appear to have enough potential for one reason or
another. It should help you to whittle down your options to the most
attractive few.
At this stage, you
shouldn’t actually be testing anything out, yet, but should instead
simply be mulling over the feasibility of each idea. Consider the
potential of each idea from many different perspectives, including
the profit potential, sales possibilities, production costs, and the
response of competitor companies. Once you find a small number of
ideas that are acceptable, it’s time to move on to the next step.
Step 3 –
Development and testing of ideas
Once you have a few
good ideas, it’s time to test them out and find out what the
employees, distributors, and customers think. Focus groups are very
handy in this phase, as well.
You can present
ideas to focus groups in many ways. You might have a presentation
with PowerPoint or storyboards, or you may go so far as to create a
mockup of the product, which is a physical representation of the
product that is typically non-functional.
Using your focus
group, concentrate on discovering what people like and dislike about
the idea, how much interest they have in actually purchasing it, how
often they would purchase it, and how much they would be willing to
spend on the purchase.
Step 4 – Create a business analysis
After step 3, you
should have narrowed your potential ideas down to only one or two.
Now it is time to utilize market research to discover the viability
of each of the remaining ideas. Your purpose in this step is to
estimate the size of the market, determine costs of production and
operation, and create financial projections in terms of profits and
sales. You also need to determine whether or not the product
actually suits your company.
Step 5 – Develop
your marketing strategy
If you wait until
your product is already on the shelf to begin your marketing, then
you will have waited too long and will have missed out on many
initial sales opportunities. Once you know that your product idea is
headed for development and eventual sale, you should begin looking
at the way in which you will market it. This will mean that once it
is ready to go to market, you will have properly prepared your
business and its customers for the introduction and sale.
Step 6 – Test
your market
When you have a
prototype and have identified the way that you will be marketing the
product, go ahead and test it out on your target customers. This
way, when your completed product is ready for launch, then you will
have a thorough understanding of how it should be unveiled. This
also provides your product with some exposure with a small, select
segment of your target market.
Step 7 – Bring
your product to market
All of the other
steps will have been preparing you for this step. Now you should be
ready to bring the product to the wider marketplace for sale in the
general population.
Effectively
following each of these 7 new product development process steps will
ensure that you will have made every effort to create the perfect
new offering, that you will know how it will be received, and that
you will understand how to bring it directly to the customers who
will want it the most.