|
As a small business
owner you should be able to analyze your business periodically. How
often you will analyze your business depends on your business
environment – how dynamic is your industry, how often your
competitors make changes, the number of customers you have, the
number of employees, etc.
While you can
analyze your small business in many different ways such as financial
analysis, sales analysis, operational analysis, etc., you should
develop some simple business analysis approach that will help you
scan your business anytime you need.
Here are five very
important factors which will help you understand your small business
performance at anytime:
1. Cash Flow
Use a simple Cash
Flow Statement template and track your cash flows. You need to
analyze the cash you spent (pay your vendors, suppliers, etc.) and
the cash you receive for selling your products and services. You
should do this at least monthly. Compare your cash flows from month
to month so you can identify any positive and negative trends in
your cash flows.
2. Income
Statement
Use a simple Income
Statement template. Your Income Statement should show your revenue,
cost of goods sold, operating expenses and profit. You should do
this monthly. In your income statement show your dollar numbers as
well as percentage of revenue for each entry. This will help you
analyze what are your major expenses.
3. Customer
Retention
Customer Retention
Rate is simply percent of customers who stay with you over some
period of time. This is very important information because the
higher the retention number the higher your revenue will be. Keep in
mind that retaining or keeping your customers is easier and less
expensive than looking for new customers. Try to maximize your
customer retention rate.
4. Pricing
You should also
analyze and evaluate your pricing decisions. Pricing is very
important because if you price too high or too low your revenue will
suffer. You need to identify and reevaluate your prices based on
your revenue, quality of your products and services and competitors.
The pricing goal is to identify your optimum prices which will
maximize your revenue.
5. Advertising
Effectiveness
Every small business
advertises and promotes aggressively in order to grow its sales and
profitability. When you think about advertising and promotion do not
think only about your advertising cost but also the time you spend
on advertising. For example, even if you do not pay any advertising
you spend time advertising your business and there is a cost
associated with doing that. Try to identify all advertising cost and
time you invest on different promotional activities and measure how
much revenue or profit you generate from each of them. This will
help you see what advertising is effective and [profitable and what
is not and you will be able to improve your approach and tactics.
Small Business Analysis Tools
|